FREE EMAIL SERVICE FOR EVENT AND FUNCTION ORGANISERS
ADVERTISERS FREQUENTLY ASKED QUESTIONSPlease read our answers to advertisers most common questions
I am already advertising but have not received any email services?
This could be for one of the following reasons: 1. You may have changed your email address and not provided us with a new one.
Please check your advertised email address and
notify us of any
changes as soon as possible. 2. Your email address may have been
blocked by your ISPs SMTP server from receiving bulk emails from companies. This
is a common problem that many who subscribe to AOL, hotmail and similar ISPs
experience. Solution may be to change internet service provider to one that
provides direct internet access i.e. BT broadband. 3. You are not currently listed in, or have not paid to
advertise under the area of where the event is to be held. Please refer to your
advertising FAQ and
terms and conditions.
4. Your account is more than 28 days overdue and we have
put a hold on your account until payment is received.
How does the free email service work?
The email service works like this, the organiser using
Countyfetes directory is looking for, lets say, a mobile caterer in London. The
organiser can either contact each advertiser under the relevant category
individually or can opt to use the free email service, where we will email out
the organisers details and requirements to advertisers for them. The email
service is often used in circumstances where advertisers are difficult to
contact, the organiser is holding a large event or the user is looking for the
best quote or price etc.
Do I have to reply to email services?
You only need to reply to email service request if you are interested in what has been
requested or providing a quote. Important: If you are replying to the
email service use the method stated in the email and not the Countyfetes email
address in the "from field" in your email client.
Does Countyfetes hand pick advertisers who receive the email services?
The email service is database driven, which means that when we
receive the email service request we match the requirement to the closest
matching categories and area of advertisers i.e. specialist mobile event
caterers in the south east area. We do not hand pick advertisers to
receive email services as this would be impossible to administer, time consuming
and very costly for us. We will only widen the categories and
areas if the user comes back to us with a no response from the first sent email
request.
Does my business have to pay extra to be included in the service?
This is a free service we offer to users of Countyfetes and is not part of any advertising agreement between
Countyfetes and advertisers in our directory. All directory advertisers are automatically included to receive email
services and we reserve the right to end the service at any time.
Does Countyfetes charge organisers for using the service?
No, this is a free service that we provide to users of Countyfetes. Users can
use the the email service as often as required and many do.
I only have a banner or impact advert, will I still receive email services?
Regardless of what type of advert you have with us, providing
that you have provided us with a valid email address you will receive email
services.
Do you send out email service request via printed post?
No, we do not post out email services, it is an email only service. You will
need to provide a valid email address with your advert.
Does Countyfetes send out email services to non advertisers?
On occasions, where we have exhausted our advertiser contact list
and the user is still looking for event services with no reply from advertisers we will contact none advertisers to try to locate the
event services required.
How wide a spectrum of organisers use the email service?
Users of the free email service range from organisers of
simple parties, weddings, village fetes and corporate events, to major UK shows
and events. A list of previous users can be seen by visiting our
information centre.
Can I resell, publish or redistribute email services?
As clearly stated in our terms and
conditions this is unacceptable and all offending individuals will be
removed from receiving email services.
More information
If you would like any further information or have any
questions you would like answered we will be more than happy discuss them with
you contact us
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